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Servicemedewerker Microsoft 365

Region:

Brabant, Limburg, Zeeland
Indication hourly rate:

not mentioned
Level of education:

Not mentioned
Sector:

Not for profit: Overheid

Location:

Roosendaal
Duration in months:

not mentioned
Hours per week:

not mentioned
Date of last update:

21 November 2024

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IT Application management & Support

Werkzaamheden

Je helpt gebruikers met vragen en problemen over Microsoft 365. Je lost technische problemen op met Microsoft 365 applicaties zoals Teams, OneDrive en SharePoint. Je stuurt moeilijke problemen door naar de tweede en derde lijns ondersteuning. Je helpt gebruikers bij het gebruik van Microsoft 365 applicaties en functies. Je schrijft problemen en oplossingen op in het ticketsysteem. Je helpt mee om de gebruikersdocumentatie en handleidingen te verbeteren.

Opleidingen

MBO 4 opleiding;

Ervaring

Ervaring en kennis van Microsoft 365 applicaties en diensten; Minimaal 1-3 jaar relevante werkervaring op het gevraagde werkterrein; Werkervaring bij een gemeente / overheid. (wens)

Skills

Kwalificaties

Analytisch vermogen; Communicatief vaardig; Flexibel; Klantgericht;

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Servicemedewerker Microsoft 365

Werkzaamheden

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