Customer Journey Expert

  • Region:
    Noord-Holland, Zuid-Holland
  • Indication hourly rate:
    not mentioned
  • Level of education:
    Not mentioned
  • Sector:
    Financieel: Vermogensbehe...
  • Location:
    Amsterdam
  • Duration in months:
    not mentioned
  • Hours per week:
    not mentioned
  • Last update:
    18 April 2025
   Customer Service & Experience Mgt.

Who are we looking for?
A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful, and a knack for always being a step ahead. You strive to bring fresh ideas to life and embrace challenges in a fast-changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.
We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself.
As Customer Journey Expert you will need:
• A completed Master’s degree.
• Experience in Financial Markets or Risk Management.
• A good understanding of Financial Markets products and the related Market Data and reference data.
• Proven experience working with Market Data, including data sourcing, integration, and analysis.
• Good understanding of concepts as Data Lineage and BCBS239 are a plus.
• An interest in IT.
• Experience with product or project management is a plus.
• A problem-solving mentality.
• Excellent communication and presentation abilities (in English) across various levels of expertise and seniority.
• Good stakeholder management skills.
• Flexibility and adaptability to a changing environment.
• Enjoy working in a diverse and multi-cultural environment spanning international locations, trust others, and be trusted.
• Strive to bring fresh ideas to life and embrace challenges in a fast-changing and complex environment.

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